Privacy Policy

Privacy Policy

This Privacy Policy describes how https://www.jewelmak.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. It also explains your rights regarding your Personal Information and how you can exercise them.

 

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, how you interact with our Site, and the details necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual (including the information described below).

1.1 Device Information

• Examples of Personal Information collected:
• Version of your web browser
• IP address
• Time zone
• Cookie information
• Pages or products viewed
• Search terms
• How you interact with the Site
• Purpose of collection:
• To load the Site accurately for you
• To perform analytics on Site usage to optimize our Site
• Source of collection:
• Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels

1.2 Order Information

• Examples of Personal Information collected:
• Name
• Billing address
• Shipping address
• Payment information (including credit card numbers)
• Email address
• Phone number
• Purpose of collection:
• To provide products or services to you and fulfill our contract with you
• To process your payment information, arrange for shipping, and provide invoices and/or order confirmations
• To communicate with you
• To screen orders for potential risk or fraud
• To send you information or advertising related to our products or services (in line with your communication preferences)
• Source of collection:
• Collected from you

1.3 Customer Support Information

• Examples of Personal Information collected:
• Email address
• Name
• Purpose of collection:
• To provide customer support
• Source of collection:
• Collected from you

 

2. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

• Service Providers:
• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• Legal Obligations:
• We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request, or to protect our rights.
• Consumer Consent and Data Sharing Limitations:
• We will only share your Personal Information with third parties for marketing purposes if we have your explicit consent.
• We limit data sharing strictly to the business purposes described in this Policy.
• Data Transfer Commitment:
• We commit not to transfer your personal data to external organizations without your explicit consent, except as required by law. We have implemented strict access controls and data protection measures to prevent unauthorized sharing of your data.

 

3. Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

• Google Analytics:
• We use Google Analytics to understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.
• You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• Advertising Partners:
• We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. This may involve cookies or other similar technologies, depending on your location and consent.
• How to Opt Out of Targeted Advertising:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

 

4. Using Personal Information

We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services, and offers.

4.1 Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

• Your consent
• The performance of the contract between you and the Site
• Compliance with our legal obligations
• To protect your vital interests
• To perform a task carried out in the public interest
• For our legitimate interests, which do not override your fundamental rights and freedoms

 

5. Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the “Your Rights” section below.

 

6. Automated Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) when it has a legal or otherwise significant effect on you.

• We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
• Our processor, Shopify, uses limited automated decision-making to prevent fraud, which does not have a legal or otherwise significant effect on you.

Examples include:

• Temporary denylist of IP addresses associated with repeated failed transactions (persists for a small number of hours).
• Temporary denylist of credit cards associated with denylisted IP addresses (persists for a small number of days).

 

7. Selling Personal Information (CCPA)

[Include this section only if you sell Personal Information as defined by the California Consumer Privacy Act (CCPA).]

Our Site sells Personal Information as defined by the California Consumer Privacy Act of 2018 (CCPA).

 

8. Your Rights

8.1 GDPR (EEA Residents)

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at:

• Email: support@jewelmak.com

Your Personal Information will initially be processed in Ireland and then transferred outside of Europe, including to Canada and the United States, for storage and further processing. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

8.2 CCPA (California Residents)

If you are a resident of California, you have the right to:

• Access the Personal Information we hold about you (Right to Know)
• Port it to a new service
• Ask that your Personal Information be corrected, updated, or erased

If you would like to exercise these rights, or designate an authorized agent to submit these requests on your behalf, please contact us at:

• Email: support@jewelmak.com

 

9. Mobile Information Protection and Opt-Out Rights

• Mobile Information:
  We will not share your mobile phone number or other mobile information with third parties for marketing purposes without your explicit consent.
• Opt-Out of Messaging Campaigns:
  You have the right to opt out of receiving SMS messages or other mobile communications from us at any time.
• To opt out, please reply “STOP” to any SMS message you receive from us or contact us at support@jewelmak.com.

 

10. Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use a variety of cookies—including functional, performance, advertising, and social media or content cookies—to improve your browsing experience by remembering your actions and preferences.

10.1 Cookies We Use

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
Cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
Secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.
_tracking_consent	Tracking preferences.
_landing_page	Tracks landing pages.
_orig_referrer	Tracks landing pages.
_s, _shopify_fs, _shopify_s, _shopify_sa_p, _shopify_sa_t, _shopify_y, _y	Shopify analytics.

 

These cookies remain on your device either until you stop browsing (session cookies) or until they expire or are deleted (persistent cookies). Most persistent cookies expire between 30 minutes and two years from the date they are downloaded to your device.

10.2 Managing Cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

• Most browsers automatically accept cookies, but you can choose whether to accept cookies through your browser controls (often found under “Tools” or “Preferences”).
• For more information on how to modify your browser settings, block cookies, or filter cookies, consult your browser’s help file or visit www.allaboutcookies.org.
• Blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information, please follow the instructions in the “Behavioural Advertising” section above.

 

11. Do Not Track

Please note that there is no consistent industry understanding of how to respond to “Do Not Track” signals. Consequently, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

12. Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we post changes, we will revise the “Last Updated” date at the bottom of this Policy. If the changes are significant, we may provide a more prominent notice.

 

13. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

• Email: support@jewelmak.com

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority or reach us at support@jewelmak.com for more information.

 

Last Updated: 02/19/2025

 

By using our Site, you acknowledge that you have read and understood this Privacy Policy.